Microsoft Collaboration Platforms, Senior Associate (contract)

September 26, 2026

Senior Associate, Microsoft Collaboration Platforms Position Summary The Senior Associate, Microsoft Collaboration Platforms, is responsible for the operational support, governance, security coordination, and administration of SharePoint Online, SharePoint Subscription Edition, Microsoft Teams, and related Microsoft 365 services. This role serves as a technical subject matter expert and primary operational coordinator for platform support, audit readiness, access governance, external collaboration, and business-critical service availability. The successful candidate will work closely with infrastructure teams, security operations, internal audit, application development teams, and business stakeholders to ensure the collaboration environment remains secure, compliant, and highly available. ________________________________________ Key Responsibilities Platform Operations & Customer Support <ul><li> Provide Level 2 and Level 3 operational support for SharePoint Online and SharePoint Subscription Edition environments.</li><li> Respond to customer inquiries, troubleshoot technical issues, and ensure timely resolution of service requests.</li><li> Support Microsoft Teams integration and collaboration capabilities across the organization.</li><li> Participate in an on-call rotation to support non-business-hours incidents, service outages, and high-priority requests. </li></ul>Governance & Access Management <ul><li> Utilize AvePoint EnPower to perform role-based access control (RBAC) administration and governance activities.</li><li> Support governance initiatives related to site ownership, permissions management, external sharing, and lifecycle management.</li><li> Serve as an Entra ID subject matter expert for guest user management and external collaboration practices.</li><li> Manage and support operational processes for provisioning and maintaining external user access within SharePoint Subscription Edition and related collaboration platforms.</li><li> Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment </li></ul>Audit & Compliance Coordination <ul><li> Coordinate the gathering, validation, and delivery of evidence required for internal audits, external audits, and security reviews.</li><li> Partner with Security Operations Center (SOC), risk, compliance, and audit teams to satisfy periodic audit requests.</li><li> Maintain documentation supporting platform controls, access reviews, governance standards, and operational procedures.</li><li> Assist with remediation tracking and evidence collection for audit findings and compliance initiatives. </li></ul>Infrastructure & Vendor Coordination <ul><li> Coordinate technical troubleshooting and remediation activities with KPMG infrastructure and engineering teams.</li><li> Facilitate technical review sessions to address platform-level issues impacting service availability, security, or performance.</li><li> Track action items and ensure timely resolution of infrastructure-related concerns. </li></ul>Testing & Business Continuity <ul><li> Coordinate user acceptance and technical validation testing following monthly infrastructure patching activities.</li><li> Lead testing coordination for disaster recovery and failover exercises.</li><li> Support business continuity planning and operational readiness initiatives. </li></ul>Integration & Development Support <ul><li> Coordinate SharePoint integration requirements for custom application development projects.</li><li> Work with development teams to support application registration, Service Principal Name (SPN) requirements, authentication configuration, and API integrations. </li></ul>Automation & Continuous Improvement <ul><li> Identify opportunities to streamline manual processes through automation and process improvement.</li><li> Contribute to platform modernization, governance enhancements, and service optimization initiatives. </li></ul>________________________________________ Required Qualifications <ul><li> Minimum three years of recent experience supporting Microsoft collaboration platforms.</li><li> Bachelor's degree from an accredited college or university in information technology, computer science, information systems, or related field preferred; minimum of a high school diploma or GED is required</li><li> Experience supporting Microsoft Teams and Microsoft 365 collaboration services.</li><li> Knowledge of Microsoft Entra ID, authentication, authorization, and guest user management.</li><li> Understanding of disaster recovery testing, operational controls, and patch management processes.</li><li> Strong troubleshooting, communication, and coordination skills.</li><li> Ability to participate in an on-call support rotation. </li></ul>________________________________________ Preferred Qualifications <ul><li> Experience with AvePoint EnPower or similar governance platforms.</li><li> Understanding of SharePoint architecture, permissions models, and hybrid collaboration environments. </li></ul>________________________________________ Core Competencies <ul><li> Customer Service Excellence</li><li> Technical Troubleshooting and Problem Solving</li><li> Collaboration and Stakeholder Management</li><li> Governance and Access Management</li><li> Incident Response and Operational Support</li><li> Communication and Documentation</li><li> Continuous Improvement and Process Automation </li></ul>KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG. KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider. KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pay Rate Range 70 - 85 USD hourly

Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER