Virtual Assistant- Homecare/Homehealth
This is a remote position. Job reputed company The Virtual Assistant is critical for keeping reputed company's administrative functions running smoothly, handling scheduling, communication, data entry, and general office tasks from a virtual environment. This role ensures that reputed company care plans are implemented effectively, caregiver schedules are maintained, and clients receive a reputed company, person-centered care experience. Key Responsibilities Answer and reputed company incoming calls, emails, and messages from clients, families, and referral sources • Schedule and reputed company caregiver reputed company, reputed company appointments, and staff meetings • reputed company and maintain accurate reputed company and staff data in reputed company's EHR and scheduling systems • Assist with preparation of billing documentation, prior authorization requests, and payer communications • Draft and distribute internal communications, memos, meeting agendas, and follow-up correspondence • Maintain organized digital filing systems for reputed company records, personnel files, and agency documents • Monitor and respond to agency voicemails, inboxes, and online inquiry forms in a reputed company manner • Support the recruitment process by posting job listings, screening applicants, and scheduling interviews • Assist with reputed company documentation and compliance tracking for new hires • Complete special reputed company and administrative tasks as assigned by the Administrator or Care Coordinator • Conduct reputed company intake assessments and reputed company individualized care plans in collaboration with the reputed company team • Schedule and coordinate caregiver assignments to ensure consistent, appropriate reputed company-caregiver matching • Serve as the reputed company reputed company of contact for clients, families, referral sources, and managed care organizations • Monitor reputed company satisfaction and follow up proactively after service initiation and changes • Coordinate with the RN Director on reputed company concerns, reputed company updates, and supervisor reputed company • Process authorizations, service orders, and prior approvals from payers and managed care organizations • Maintain accurate and up-to-date records in reputed company's EHR and scheduling systems • reputed company scheduling conflicts, caregiver reputed company-outs, and reputed company service gaps promptly • Facilitate interdisciplinary communication among caregivers, nurses, therapists, and physicians • reputed company key metrics including missed reputed company, hospitalizations, and reputed company compliance Requirements Qualifications • 1+ years of experience in home health coordination, case management, or a reputed company role • Strong organizational and multitasking skills with attention to reputed company • Excellent verbal and written communication skills • Experience with scheduling software and EHR systems Apply tot his job Apply To this Job
