Retail Pharmacy Account Manager – Southeast US
Job Description:
- Develop durable business and deepen collaboration with Retail Pharmacy Field Leaders
- Grow appropriate use of Pfizer Primary Care Retail Pharmacy products
- Ensure access to Pfizer's retail pharmacy portfolio through productive relationships and aligned projects and education
- Engage local stakeholders and work across highly matrixed Pfizer and retail customer organizations
- Report to the National Pharmacy Business Director and collaborate with Trade Account Directors, Sales, Account, Marketing, Medical, Legal, and Compliance teams
- Initiate and cultivate relationships with retail pharmacy decision makers and influencers
- Leverage Pfizer's value proposition to create mutually beneficial business opportunities
- Gather stakeholder insights and develop mutually beneficial action plans
- Develop tailored account management approaches and prioritize customer projects
- Train and compliantly share approved performance data with Retail Pharmacy Field Leaders
- Use population health and immunization tools to identify geographic and demographic opportunities
- Conduct account planning and project management using Pfizer resources
- Implement and measure customer-aligned projects, education, and immunization initiatives
- Track operationalization across communication, education, patient identification, execution, and stocking
- Execute marketing programs and present approved materials to customers
- Collaborate with Trade Account Directors, local Sales ABMs, and cross-functional field and headquarters teams
- Provide geographic and customer insights to marketing and strategy teams
- Facilitate understanding of local market and customer drivers
- Share and scale proven practices across the region and nation
- Meet customers live and virtually, including promotional exhibit opportunities
- Comply with Pfizer policies, procedures, business conduct, and compliance standards
Requirements:
- Bachelor's degree with at least 8+ years of experience
- 5+ years of pharmaceutical or retail-related experience, combining sales and marketing in pharmaceuticals or related industries
- Valid US driver's license and driving record compliant with company standards
- Demonstrated ability to meet or exceed product performance objectives
- Demonstrated success working in a matrix environment and leading through influence
- Demonstrated ability to engage key decision makers with large accounts
- Ability to formulate, develop, write, communicate, and monitor stakeholder business plans
- Experience executing and overseeing highly complex programs and projects
- Demonstrated collaboration and alignment across field and headquarters teams
- Demonstrated customer-needs assessment and cross-functional resource utilization
- Experience leveraging data to prioritize business opportunities
- Strong understanding of the evolving US healthcare landscape, including US Healthcare Reform
- Strong business acumen, problem-solving, strategic thinking, project management, planning, and prioritization skills
- Proficiency in executive-level customer engagement presentations
- Excellent communication skills for explaining public health arguments and clinical value propositions
- Ability to travel up to 50% of the time, including domestic overnight travel as necessary
- Must live in the geography or within a commutable distance to the majority of the geography
- Candidates must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States is required
- U.S. work visa sponsorship is not available now or in the future
- Master's degree with at least 7+ years, PhD with 5+ years, or MD with 4+ years of experience is nice-to-have
- Current Vaccines Experience is preferred
- Advanced degree in a related field is preferred
- Prior retail pharmacy or large-organized-customer account management experience is preferred
Benefits:
- Relocation assistance may be available based on business needs and/or eligibility
- Professional growth opportunity through a 12-month secondment
- Eligible for Relocation Package – NO