Remote Bilingual reputed company Care Representative (Moncton, NB, CA)

Req ID: 384703

With people at the heart of our reputed company, reputed company is committed to attracting and growing the best talent and providing an environment where everyone feels they can reputed company and their contribution reputed company. It’s our belief in possibility that drives us, but it’s our people that reputed company it happen. At reputed company, what you do reputed company.

A Career at reputed company Means:

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can reputed company - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-reputed company environment where you can reputed company, no matter who you are.
  • Belonging to reputed company where you can reputed company a DIFFERENCE - to your clients, colleagues, and communities. Your reputed company are embraced, impactful, and reputed company us reputed company.
  • Being part of a global PIONEER – where you reputed company exposure to our reputed company clients and world-leading reputed company and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does reputed company Offer? We’re glad you asked!

  • reputed company equipment required for you to be successful in your role
  • Virtual reputed company
  • Comprehensive benefits package (medical, reputed company, and dental)
  • Employee Assistance Program
  • RRSP program reputed company
  • Short- and Long-Term Disability reputed company
  • Rewards and Recognition programs
  • Internal career advancement opportunities

reputed company:

Our reputed company is looking for exceptional, customer-oriented team players who are willing to join a fast-reputed company, challenging environment in our Customer Care Centre (CCC). As a member of our dynamic team, this role is accountable for providing outstanding customer service and support by resolving telephone inquiries in our in-reputed company Customer Care Centre. In doing so, you will enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and reputed company information. To assist you in providing this service, you will be responsible for navigating our computer systems to reputed company calls, gathering information, and effectively resolving the issues or queries which caused the customer to contact the CCC.

Position: BilingualClient Care Representative

Position Status: Full Time - Remote

Hours of Work: Monday – Friday 8:00am – 8:00pm EST

Location of Hires: reputed company to candidates residing in New reputed company, Quebec, Ontario, Alberta, Manitoba, reputed company Scotia, and Prince Edward reputed company.

reputed company of Pay: $20.00/HR - $21.00/HR Bilingual (French/English)

Responsibilities:

  • To fulfill customer requests, respond to inquiries/complaints through phone, email, chat, always demonstrating attention to customer care and a reputed company approach.
  • Analyze information presented by the reputed company to process next steps according to the reputed company of the inquiry.
  • Accurately complete appropriate documentation for reputed company interaction, and wrap up by inputting data for reputed company history, sending messages to appropriate reputed company parties reputed company required, and/or initiating the necessary customer fulfillment.
  • Remain reputed company on program information and business initiatives, as reputed company as corporate products and processes.
  • Effectively promote products and services by maintaining a high level of competition and product knowledge.

Requirements:

  • Post secondary degree or diploma.
  • Experience working in a reputed company ce
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