Client Services Associate
Client Services Associate
🌐 Remote - UK / Full-time / £29,000–£32,000/year / Remote / Permanent / 0–2 Years Exp / Market Research Graduates Welcome
ABOUT CLEARLIGHT INSIGHTS
Clearlight Insights is a US-registered market research agency that partners with leading market research and consulting firms to deliver high-quality primary and secondary research. We work across a broad range of research mandates - from large-scale quantitative studies to nuanced qualitative explorations - and are growing our client-facing team in the UK.
ABOUT THE ROLE
This is a permanent, full-time remote role, ideal for a motivated graduate or early-career professional looking to build a career at the intersection of research, consulting, and client services. You\'ll be the voice of Clearlight Insights to prospective and existing clients - reaching out, building relationships, attending and facilitating client meetings, and supporting account management activities that keep our partnerships running smoothly.
You don\'t need years of experience - you need sharp communication skills, a proactive mindset, and a genuine interest in market research and consulting.
WHAT YOU\'LL DO
- Identify and reach out to prospective clients via email and LinkedIn to generate new business conversations
- Draft and send tailored outreach messages that represent Clearlight Insights professionally and compellingly
- Schedule, coordinate, and attend client meetings - preparing agendas, taking notes, and ensuring clear follow-through on next steps
- Participate actively in calls and video meetings with clients, building rapport and representing the agency confidently
- Support account management activities - following up on ongoing projects, maintaining client records, and ensuring client satisfaction
- Track outreach activity, pipeline, and meeting outcomes
- Collaborate with the research delivery team to ensure client briefs are well understood and acted upon
- Help identify opportunities to grow existing client accounts
WHAT WE\'RE LOOKING FOR
- A recent graduate or early-career professional with 0–2 years of experience - degrees or postgraduate qualifications in business, marketing, market research, social sciences, or a related field are a plus
- Excellent written and verbal communication skills - you\'ll be in client inboxes, on LinkedIn, and on video calls every day
- Confident, professional, and personable - comfortable holding your own in meetings with senior stakeholders
- Organised and detail-oriented, with the ability to juggle multiple client threads and follow-ups at once
- Self-motivated and comfortable working independently in a fully remote setup
- Familiarity with LinkedIn, email outreach, and basic CRM tools is a bonus but not required
- An interest in or exposure to market research, consulting, or B2B services is highly desirable
WHAT WE OFFER
- Salary of £29,000–£32,000 per year, based on experience
- Permanent, full-time role - this is a long-term position with genuine growth prospects
- Fully remote - work from anywhere in the UK
- Real client exposure from day one - this is not a back-office role
- A collaborative, international team with a flat structure and direct access to senior leadership
- A strong foundation for a career in client services, business development, or research consulting
Right to work: Candidates must hold full working rights in the UK. Clearlight Insights is not able to sponsor visas for this role.
If you\'re ambitious, articulate, and eager to grow in a fast-paced research environment, we\'d love to hear from you. Apply with your CV and a brief note (feel free to add a cover letter!) on why this role interests you.
Salary: GBP 29000 - 32000 per year