Case Manager - Transitional Aged Youth
Positions Available: 1
Compensation: $_53,476.11 to $66,472.75 Per Annum_
Unionized Position: Yes
Hours of Work: 37.50 hours per week
Union: OPSEU L5116
Position Type: Full-time Permanent
Job Class: Clinical
Reporting to the Program Manager, The TAY Case Manager provides case management support to transitional aged youth between the ages of 15-24 who are living with mental health and addiction issues in the west end of Toronto. The TAY Case Manager will promote independence and quality of life through the coordination of appropriate services and the provision of on-going support to youth who are transitioning into adulthood. The responsibilities of this position include, but are not limited to:
- Regularly meet with clients in the community;
- Active outreach in the community;
- Initiate intakes and conduct needs assessments;
- Develop and implement a plan of care with short and long-term objectives, with ongoing monitoring until clients can be discharged from service;
- Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
- Provide addictions/concurrent disorder support and clinical counselling with emphasis on harm reduction;
- Screen and respond to crisis calls initiated by clients, family members, friends, health care providers, and community agencies;
- Refer and link clients and caregivers to a range of community resources, including housing, legal supports, health supports, meals, drop-in centres, social recreational program, clothing exchanges, etc.;
- Work closely with youth and adult services, transitional care, acute care, emergency departments, rehabilitation centres, and other professionals, agencies and groups, to identify problems and possible solutions for service provision and improvement.
The successful candidate will possess:
- University Degree and/or Community College Diploma in social services or related field;
- 3 Years related experience in direct service delivery to transitional aged youth with serious mental health and substance use issues;
- Demonstrated experience supporting youth and adults with mental health and substance use issues from a recovery and harm reduction approach;
- Demonstrated experience working with youth who are hard to engage.
Key skills and abilities we are looking for:
- Excellent verbal and written communications skills;
- Demonstrated case management and referral skills; and ability to effectively link clients to supportive services;
- Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;
- Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
- Fluency in a second language is a strong asset and preferred;
- Valid Driver’s license and access to a personal vehicle is required.
Special Requirements:
- Criminal background check;
- Must be willing to work flexible hours including weekends, evenings and statutory holidays as required;
- Must be willing to participate in an on-call rotation.
Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Who we are:
Reconnect Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.
Application Process:
All interested applicants who meet the qualifications listed above are asked to submit a resume and cover letter by clicking "Apply Now".
To request an accommodation in the application process, contact us by phone at (416) 899-7894.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Reconnect Health Services
1281 St. Clair Avenue West
Toronto, Ontario M6E 1B8
Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.
Pay: $53,476.11-$66,472.75 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
Experience:
- Direct service delivery to youth with mental health issues: 3 years (preferred)
- Direct service delivery to youth with substance use issues: 3 years (preferred)
Licence/Certification:
- Post secondary education in social services or related field (required)
- G class driver's license and access to a personal vehicle (preferred)
Work Location: In person
