Systems Testing/ QA Specialist
<p><strong>Role Overview<br></strong></p><p>We are seeking an experienced Systems Testing / QA Specialist to lead and execute end-to-end testing activities across large-scale enterprise applications. The role involves designing test strategies, executing various testing types, ensuring system quality, and collaborating closely with cross-functional teams in an Agile environment.<br></p><p><br></p><p><strong>Key Responsibilities<br></strong></p><p><strong>Test Strategy & Planning<br></strong></p><ul> <li>Provide guidance on testing strategies, test plans, and tool selection<br> </li> <li>Plan and organize testing efforts for large-scale GUI and non-GUI systems<br> </li> <li>Identify required testing resources and timelines<br> </li></ul><p><strong>Test Execution<br></strong></p><ul> <li>Execute functional, integration, system, regression, and UAT testing<br> </li> <li>Conduct specialized testing such as performance, stress, and load testing<br> </li> <li>Validate system behavior under various conditions<br> </li></ul><p><strong>Test Development<br></strong></p><ul> <li>Develop and maintain test plans, test cases, and test scripts<br> </li> <li>Build and maintain automated test scripts using tools like Selenium, UFT, TestComplete, or Postman<br> </li> <li>Integrate automated tests into CI/CD pipelines<br> </li></ul><p><strong>Defect Management<br></strong></p><ul> <li>Identify, document, and track defects using tools like JIRA, Azure DevOps, ALM, or Bugzilla<br> </li> <li>Collaborate with developers to reproduce and resolve issues<br> </li></ul><p><strong>Data & Backend Testing<br></strong></p><ul> <li>Validate data integrity, accuracy, and consistency<br> </li> <li>Perform data migration and transformation testing<br> </li> <li>Write and execute SQL queries for backend validation<br> </li></ul><p><strong>Collaboration & Agile Participation<br></strong></p><ul> <li>Work with developers, business analysts, and project managers<br> </li> <li>Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)<br> </li></ul><p><strong>Documentation & Compliance<br></strong></p><ul> <li>Maintain test documentation, coverage reports, and quality metrics<br> </li> <li>Contribute to user manuals and release notes<br> </li> <li>Ensure compliance with industry standards and AODA accessibility requirements<br> </li></ul><p><br></p><p><strong>Must-Have Requirements<br></strong></p><ul> <li>8+ years of experience as a Software QA Tester<br> </li> <li>Strong experience with defect tracking tools (JIRA, Azure DevOps)<br> </li> <li>Experience in functional, integration, system, and regression testing<br> </li> <li>Hands-on experience in test planning, test case creation, and execution<br> </li> <li>Strong understanding of SDLC and QA methodologies<br> </li> <li>Experience working in Agile and/or Waterfall environments<br> </li></ul><p><br></p><p><strong>Strong Assets (Highly Preferred)<br></strong></p><ul> <li>Experience testing <strong>Oracle Siebel CRM applications<br></strong> </li> <li>Experience with <strong>Siebel Test Automation<br></strong> </li> <li>Experience testing <strong>Adobe AEM<br></strong> </li> <li>Experience testing <strong>COTS (Commercial Off-The-Shelf) applications (5+ years)<br></strong> <br><br><br></li></ul>Requirements<br><br><p><strong>Technical Skills<br></strong></p><ul> <li>Experience with automation tools (Selenium, Cypress, UFT, Postman, etc.)<br> </li> <li>Experience with performance testing tools (JMeter, LoadRunner)<br> </li> <li>Working knowledge of SQL and data validation techniques<br> </li> <li>Understanding of scripting languages (Python, JavaScript, Bash)<br> </li> <li>Familiarity with CI/CD pipelines and version control systems<br> </li></ul><p><br></p><p><strong>General Skills<br></strong></p><ul> <li>Strong analytical and problem-solving abilities<br> </li> <li>Excellent written and verbal communication skills<br> </li> <li>Ability to manage time and work under tight deadlines<br> </li> <li>Team player with strong interpersonal skills<br> </li> <li>Detail-oriented with a focus on quality<br> </li></ul><p><br></p><p><strong>Desirable Skills<br></strong></p><ul> <li>Experience with CASE tools and test management tools (TestRail, Zephyr, QMetry)<br> </li> <li>Knowledge of object-oriented testing methodologies<br> </li> <li>Experience testing in public sector environments<br> </li> <li>Familiarity with accessibility standards (AODA)<br> </li> <li>Experience in security testing<br> </li></ul><p><br></p><p><strong>Public Sector Experience (Nice to Have)<br></strong></p><ul> <li>Experience with Siebel Public Sector modules (CRM, Case Management, eService, etc.)<br> </li> <li>Experience working on government or OPS projects<br></li></ul>