Software Sales Specialists - North EastDescription -

Job Summary

HP Inc. is seeking a Software Sales Specialist to accelerate growth across the North East region for our Workforce Experience Platform (WXP), Wolf Security, and Collaboration software portfolio. This is an overlay specialist role operating within HP’s matrixed sales organization — you will partner directly with HP’s PC and device Account Executives as their dedicated software and solutions expert, helping them expand client relationships beyond hardware into recurring software and SaaS revenue.

You won’t carry a standalone territory in isolation. You will embed yourself into the PC sellers’ account base, identifying software expansion opportunities within the existing HP device install base and driving net-new pipeline in accounts where HP already has a foothold. Your ability to build trust with internal sellers and align software value to active device conversations will be just as important as your ability to sell to end customers.

Beyond the day-to-day selling motion, this role demands a general manager mindset. You are expected to run the North East region like your own business — owning the full picture from market opportunity to closed revenue. That means deeply understanding your customers’ evolving needs, maintaining a healthy and accurate pipeline, and translating what you’re hearing in the field into actionable insights that influence HP’s product roadmap and go-to-market strategy. The best specialists in this model don’t just sell — they shape the business.

Responsibilities

Regional Business Ownership

• Treat the North East region as your own business — understanding where revenue is coming from, where it’s at risk, and where the next wave of growth will be driven.
• Maintain a rigorous pulse on Voice of Customer (VOC) across the region, actively gathering and synthesizing feedback from clients, prospects, and internal sellers on product gaps, competitive pressures, and unmet needs.
• Translate VOC and field intelligence into structured feedback loops with HP’s Product, Marketing, and Strategy teams — directly influencing the future development of WXP, Wolf Security, and Collaboration offerings.
• Build and manage a forward-looking pipeline that reflects not just current-quarter activity but a sustainable, multi-quarter growth trajectory for the region.
• Develop a deep understanding of North East market dynamics — key verticals, major enterprise accounts, competitive penetration, and whitespace — and use that knowledge to prioritize where HP invests time and resources.
• Own regional forecasting with the discipline and accuracy of a business owner, not just a seller — understanding the downstream impact of every deal on HP’s software revenue targets.

Internal Sales Partnership (Matrixed Model)

• Act as the dedicated software overlay specialist aligned to HP PC and device Account Executives across the North East region, joining customer conversations as the subject matter expert for WXP, Wolf Security, and Collaboration.
• Build strong working relationships with HP’s PC sellers, District Sales Managers, and channel partners — positioning yourself as the go-to resource they want to bring into every qualified opportunity.
• Educate and enable HP device sellers to identify software signals within their accounts (e.g., large endpoint refresh cycles, IT operations pain, hybrid workforce investments) and to know when to pull in the specialist team.
• Participate in joint account planning sessions with PC sellers to map WXP, Wolf Security, and Collaboration opportunities against the device install base.
• Maintain visibility into PC sellers’ pipeline and proactively surface software attach opportunities before deals close, ensuring software is positioned early—not as an afterthought.

Customer-Facing Responsibilities

• Serve as the field expert for HP’s Workforce Experience Platform (WXP), leading discovery conversations with IT Operations, End User Computing, and HR/People Technology leaders around DEX strategy, endpoint observability, and IT remediation automation.
• Position and differentiate HP Wolf Security — including Wolf Pro Security, Wolf Protect & Trace, and Sure Sense — against competitive endpoint protection alternatives in accounts transitioning off legacy AV or consolidating their security stack.
• Drive adoption of HP’s Collaboration software and hybrid workplace solutions, connecting productivity outcomes to the devices clients are already purchasing.
• Develop customized business value proposals and TCO/ROI assessments that tie WXP, Wolf Security, and Collaboration capabilities to measurable client outcomes — ticket deflection, MTTR reduction, security incident reduction, and employee satisfaction improvement.
• Manage a regional software pipeline acros