Social Impact Manager

Job Description:

  • Manage GitLab for Nonprofits and GitLab for Education end to end
  • Build and manage relationships with nonprofit organizations, universities, and program members
  • Oversee day-to-day operations for both programs, streamline processes, and improve operational efficiency
  • Lead internal program communications, manage applicant inquiries, and maintain partnerships with verification providers
  • Develop ways to evaluate, track, and report on progress against program objectives and GitLab's broader social impact goals
  • Assist nonprofit and university community members with product implementation and connect applicants to appropriate support resources
  • Partner with Sales and Marketing to grow program membership and improve renewal rates
  • Create advocacy resources and collaborate on case studies, webinars, blog posts, and spotlights
  • Track industry trends, conduct benchmarking, and establish best practices for social impact and community initiatives

Requirements:

  • Experience managing corporate social responsibility, social impact, community advocacy, or related programs
  • Experience managing in-kind donation programs
  • An analytical, data-driven approach to building community programs
  • Written and verbal communication skills, including the ability to translate complex concepts into clear, engaging messages
  • Organizational skills, creative problem-solving, and resourcefulness, with the ability to prioritize work, meet deadlines, and maintain attention to detail
  • Experience initiating and leading projects across internal and external stakeholders through cross-functional collaboration
  • Technical acumen, including the ability to use GitLab and address technical requests
  • Proficiency in Salesforce

Benefits:

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support
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