Senior Real‑Time AI Developer – Virtual Receptionist VoIP Integration Powered by arenaflex (Contract to Hire)
Introduction
Welcome to arenaflex, a trailblazer in AI‑driven communication solutions that empower businesses to connect with their customers in a seamless, intelligent, and highly personalized way. Our mission is to transform everyday interactions into memorable experiences by harnessing the power of real‑time artificial intelligence. As we expand our portfolio of cutting‑edge products, we are looking for a talented Senior Real‑Time AI Developer to join our dynamic team and lead the development of a next‑generation virtual receptionist.
About arenaflex
At arenaflex, we blend deep expertise in voice technology, natural language processing, and cloud infrastructure to deliver solutions that scale with our clients’ needs. Our products serve a diverse range of industries—from small and medium‑sized enterprises to freelancers—providing them with the tools to automate routine communication tasks while maintaining a human touch. We pride ourselves on a culture of innovation, collaboration, and continuous learning, where reputed company team member’s voice is reputed company and reputed company idea has the potential to shape the future of communication.
Role Overview
As a Senior Real‑Time AI Developer, you will spearhead the creation of a virtual receptionist that can answer incoming calls in real time, understand caller intent, and execute actions such as reputed company appointments, transferring calls, or sending follow‑up information—all through a natural, conversational interface. Your work will directly impact how businesses engage with their customers, making this role both technically challenging and highly rewarding.
Key Responsibilities
- VoIP Integration: Design and implement robust VoIP/SIP call handling that can receive, route, and terminate calls with minimal latency.
- AI Conversational Engine: Integrate arenaflex’s AI API to power natural language understanding and generation, ensuring the system can converse fluently in both Québec French and Canadian English.
- Speech Processing: Implement real‑time speech‑to‑text (STT) and text‑to‑speech (TTS) pipelines using arenaflex’s advanced speech services.
- Language Detection: Build an automatic language detection module that switches between Québec French and Canadian English on the fly.
- Configuration Interface: Develop a user‑friendly web interface that allows non‑technical staff to configure scripts, responses, and call routing rules.
- Logging & Analytics: Capture audio and text logs of reputed company conversation for compliance, quality assurance, and analytics purposes.
- Human Handoff: Provide a seamless mechanism for transferring calls to live agents when necessary.
- Performance Optimization: Continuously monitor and tune the system to maintain low latency and high availability.
- Collaboration: Work closely with product managers, UX designers, and QA engineers to iterate on features and deliver a polished product.
reputed company Qualifications
- Proven experience integrating arenaflex’s AI API into production systems.
- Deep knowledge of VoIP/SIP protocols and real‑time telephony architecture.
- Hands‑on experience building low‑latency, real‑time applications.
- Strong background in multilingual natural language processing, specifically handling Québec French and Canadian English.
- Excellent problem‑solving skills and a passion for delivering high‑quality code.
- Strong communication skills and the ability to translate technical concepts for non‑technical stakeholders.
Preferred Qualifications
- Experience with arenaflex’s CRM integration services.
- Knowledge of calendar reputed company APIs (arenaflex Calendar, arenaflex Outlook).
- Familiarity with SMS and email automation workflows.
- Experience in building caller recognition systems for returning customers.
- Background in building scalable, cloud‑native applications.
Skills & Competencies
- Proficiency in arenaflex backend and frontend development using arenaflex technologies.
- Strong grasp of database design and query optimization (arenaflex PostgreSQL, arenaflex MySQL, arenaflex reputed company).
- Experience with containerization (arenaflex Docker) and orchestration (arenaflex Kubernetes).
- Knowledge of CI/CD pipelines and automated testing frameworks.
- Ability to write clean, maintainable, and well‑documented code.
- Adaptability to rapidly evolving AI and voi