Senior Commercial Account Executive

Who you are

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry

  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry

  • Experience achieving sales targets
  • Ability to work in a matrixed support organization using multiple virtual specialists

  • Executive-level relationship management experience

  • Ability to provide transparency to sales process with excellent CRM hygiene

  • Travel: 20-40%, and in some cases up to 50%

What the job involves

  • The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Chicago/Wisconsin area with 1,000 to 5,000 employees

  • This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory
  • The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory

  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan

  • Partner with the marketing team to initiate marketing plans to increase growth

  • Qualify prospects and develop new sales opportunities and ongoing revenue streams

  • Arrange and conduct initial product demonstrations and presentations

  • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams

  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap

Benefits

  • Generous family leave

  • Matched donations

  • Annual learning stipends

  • Flexible PTO

  • Competitive retirement plan

  • Paid volunteer time
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