Residential and Community Support Worker - Lotus House (Part-Time Weekends)

Join our Amazing E Fry Ottawa Team!

Residential and Community Support Worker, Part-Time Weekends – Lotus House

The Elizabeth Fry Society of Ottawa is a not-for-profit community agency offering residential and community programs and services to women in conflict with the law. Lotus House is our Residential Bail Bed House. It offers a 24/7 supportive living environment and a residence for up to eight women who have been released on bail while awaiting their court date. This is a part-time (weekend), permanent position. Work hours include daytime (Saturday and Sunday, 7:45 to 16:00), evening (Saturday and Sunday, 15:45 to midnight), and overnight (Friday and Saturday, 23:45 to 8:00) shifts, rotating each weekend. This unionized position in a feminist, single-staffed environment includes provision of support to residents, including emotional support, crisis intervention, conflict resolution and resource referrals. This position also contributes to the overall security, maintenance and smooth operation of the residence.

Job title: Residential and Community Support Worker, Part-time

Reports to: Manager, Residential Services – Lotus House

Hours: 16.5 hours/week (weekends)

Language: English Essential (Bilingual Preferred)

Salary: $22.08 /hour

Core Responsibilities

Provide support to residents

  • Provide support to residents, including emotional support, therapeutic listening, crisis intervention, conflict resolution and resource referrals.
  • Support permanent residential staff by contributing to case management support for residents.
  • Comply with the regulations for Community Residential Facilities as prescribed by our funders.
  • Maintain cooperative working relationships and liaison with various other service providers and funders.
  • Participate in the weekend shift schedule rotation as part of our 24-hour staffing model (daytime, evening and overnight shifts are all awake shifts).

Maintain records and contribute to safety and maintenance of the residence

  • Maintain accurate and up-to-date records and statistics regarding all aspects of service delivery as required to support the needs of residents and the requirements of our funders.
  • Assist in the overall security and maintenance of the residence.
  • Participate in monthly staff meetings.

Other responsibilities

The Part-time Residential Support Worker (weekends) may also be responsible for providing on-call and backup duties and for other duties as assigned by the Manager, Residential Services.

Qualifications

Required education and experience

  • Post-secondary studies (completed or ongoing) in criminology, social work or related field OR relevant experience.
  • Experience working with marginalized women and/or communities who face multiple barriers such as poverty, discrimination, criminalization and a lack of housing.

Required knowledge, capacity and commitment

  • Experience working with communities who face multiple barriers such as poverty, criminalization, racism, sexism, homophobia, transgender issues, violence against women and a lack of housing.
  • Understanding of the dynamics of criminalized women’s behavior.
  • Understanding of alcohol and drug use and related issues.
  • Ability to provide non-judgmental emotional support to women.
  • Excellent interpersonal skills.
  • Excellent communication skills – English verbal and written.
  • Excellent organizational and time management skills.
  • Ability to work well independently.
  • Valid First Aid/CPR certification.
  • Commitment to assigned shifts and available for occasional additional shifts.

The successful candidate will be required to pass a security clearance at the Protected B Level within two weeks of being hired.

Job Type: Part-time

Pay: $22.08 per hour

Benefits:

  • Casual dress
  • Flexible schedule
  • On-site parking

Experience:

  • Support Care: 1 year (preferred)

Work Location: In person

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...