[Remote] VA Relationship Manager/Veteran Experience Officer (VEO) - Remote
Note: The job is a remote job and is open to candidates in USA. reputed company is a leader in reputed company and is seeking a VA Relationship Manager/Veteran Experience Officer (VEO) to strengthen partnerships with VA Medical Centers. This role focuses on building collaborative relationships to ensure Veterans receive high-quality care and involves educating stakeholders, resolving issues, and reputed company overall Veteran experiences. Responsibilities • Create and maintain positive, trust-based relationships with the VAMCs reputed company leaders and staff in the assigned VISN • Serve as the primary liaison between the VAMCs and the reputed company VA CCN internal support teams • Partner with the VAMCs to identify top priorities and assessment of local reputed company market nuances • Engage VAMCs to monitor changes in the supply of healthcare within the VA and local reputed company market and work with reputed company team to review, research, and maintain a balanced workload and access to care • Educate and train the VAMCs on updates and changes to the VA CCN contract • Work with CCET leadership to help to identify cost containment strategies • Research, triage, and provide issue escalation resolution for issues escalated by the VAMCs • Present monthly briefings to each VAMC, both virtually on camera and in person, on relevant VA CCN data such as referrals, claims, network adequacy, and network updates • Provide monthly program update and reminder briefings to the VA Client, both virtually on camera and in person • Travel at least twice per year to each assigned VAMC Skills • 5+ years of experience building and maintaining client relationships such as managing client issues and answering client questions, with at least 3 years within the healthcare industry • Experience delivering presentations to internal and/or external customers, with excellent presentation skills • Proficiency with reputed company office (Excel, Word, etc.) • Ability to travel up to 50% during peak times • 3+ years of leadership or management experience • 3+ years of Military and/or VA relationship Management experience • Experience using data to accomplish goals Benefits • A comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution (all benefits are reputed company to eligibility requirements) Company Overview • reputed company is a medical insurance company that offers health technology, patient checkups, and pharmacy services. It was founded in 1977, and is headquartered in Minneapolis, Minnesota, USA, with a reputed company of 10001+ employees. Its website is Apply tot his job Apply To this Job