Remote Overnight Healthcare Dispatcher
Remote Overnight Healthcare Dispatcher
Location: Remote (Must reside in California or Idaho)
Schedule: Overnight Shift
About Us
We are a growing business to business healthcare operations company that coordinates mobile diagnostic services throughout California, Nevada & expanding to surrounding states. Our team supports mobile X-ray, ultrasound, EKG, and laboratory professionals who provide care directly to patients in skilled nursing facilities, assisted living communities, rehabilitation centers, and other healthcare & home health settings.
We are seeking a reliable and detail-oriented Overnight Healthcare Dispatcher to join our team. This position is responsible for coordinating field technicians, managing incoming service requests, and ensuring timely patient care services throughout the night.
Responsibilities
- Receive and process incoming service requests from healthcare facilities
- Schedule and dispatch mobile healthcare technicians throughout California and Nevada
- Prioritize urgent and STAT requests while balancing existing workloads
- Monitor technician schedules and route efficiency
- Coordinate with healthcare facilities, nursing staff, and field personnel
- Communicate schedule updates and service delays professionally
- Document requests accurately in multiple software systems
- Resolve scheduling conflicts and operational issues independently
- Escalate critical situations when necessary
Qualifications
- Previous dispatching, scheduling, healthcare coordination, customer service, logistics experience preferred
- Strong verbal and written communication skills
- Excellent attention to detail and organizational skills
- Ability to multitask and prioritize competing demands
- Comfortable working independently during overnight hours
- Strong computer proficiency and ability to learn new software quickly
- Reliable internet connection and home office workspace
Preferred Qualifications
- Healthcare scheduling or healthcare operations experience
- Experience dispatching field personnel
- Familiarity with California and Nevada geography is a plus, but we have maps
- Experience working in a fast-paced environment where priorities change frequently
What We Offer
- Fully remote position
- Paid training
- Supportive team environment
- Growth opportunities within a growing healthcare services company
- Meaningful work supporting patient care
If you work well in a fast-paced environment, enjoy solving problems, can remain calm under pressure, and are looking for overnight work, we encourage you to apply.
Pay: From $14.00 per hour
Expected hours: 25.0 – 40.0 per week
Application Question(s):
- Do you have experience working overnight shifts?
- Describe your dispatching, scheduling, healthcare coordination, or logistics experience.
- What internet speed do you have at your home office?
- This position requires working independently overnight. Are you comfortable making decisions without direct supervision & escalating issues if needed?
- Are you currently located in Idaho or California?
- Describe a time when you had multiple urgent requests requiring immediate attention. How did you determine what to handle first?
Work Location: Remote
