About brighthush brighthush is a trailblazing, fully remote-first organization that is redefining the intersection of customer support and sales in the digital age. With a rapidly expanding portfolio of tech‑savvy clients, we empower our team members to build lasting relationships, uncover new revenue streams, and create unforgettable experiences for every customer. Whether you’re a seasoned sales professional or a customer‑service enthusiast eager to grow, brighthush offers a dynamic, flexible environment where your voice matters and your earnings reflect your performance. Why Join brighthush? 100% Remote, 100% Flexible Work from anywhere with a reliable internet connection and a quiet workspace. Choose shifts that fit your lifestyle, including evenings and weekends. Competitive Compensation Base salary plus uncapped commission, weekly/monthly performance bonuses, and top‑performer incentives that reward your hard work. Comprehensive Benefits Dental, vision, and health insurance packages, paid onboarding, and continuous learning opportunities. Career Growth Structured mentorship, skill‑building workshops, and clear pathways to senior roles in sales, account management, or leadership. Inclusive Culture A supportive, collaborative community that values diversity, innovation, and work‑life balance. Key Responsibilities As a Remote Customer Service & Sales Representative at brighthush, you will be the frontline ambassador for our brand, blending exceptional support with strategic sales initiatives. Your daily tasks will include Handle inbound customer inquiries via phone, email, and live chat, ensuring a swift, courteous response. Assist customers with account setup, troubleshooting, and service‑related questions, turning challenges into opportunities. Identify and recommend products, services, or upgrades that align with each customer’s unique needs. Convert qualified leads into sales and account upgrades, driving revenue growth while maintaining high customer satisfaction. Build trust and nurture long‑term relationships, becoming the go‑to resource for repeat clients. Accurately document all interactions and sales activity in our CRM, maintaining data integrity and compliance. Meet or exceed weekly sales targets and customer satisfaction metrics, contributing to team success. Collaborate with cross‑functional teams—marketing, product, and technical support—to share insights and improve the customer journey. Essential Qualifications Minimum 1 year of customer service experience, preferably in a call center or remote environment. Strong communication and interpersonal skills, with the confidence to engage in sales conversations. Proven ability to upsell and recommend solutions naturally, driving revenue while enhancing customer value. Goal‑oriented mindset, motivated by commission earnings and performance bonuses. Self‑starter who thrives in a remote setting, managing time and priorities independently. Basic computer literacy, including proficiency with CRM systems and data‑entry tasks. Reliable high‑speed internet connection and a quiet workspace. Preferred Qualifications Experience in sales, appointment setting, or commission‑based roles. Previous remote work experience, demonstrating adaptability and self‑discipline. Knowledge of the tech or SaaS industry, enhancing your ability to discuss product features and benefits. Familiarity with customer‑relationship management tools such as Salesforce, HubSpot, or Zendesk. Skills & Competencies Communication Clear, concise, and persuasive verbal and written communication. Problem‑Solving Ability to diagnose issues quickly and propose effective solutions. Sales Acumen Understanding of sales funnels, objection handling, and closing techniques. Customer‑Centricity Passion for delivering outstanding service and building loyalty. Tech Savvy Comfortable navigating multiple digital platforms and troubleshooting basic tech issues. Time Management Efficiently balancing inbound calls, chats, and follow‑ups while meeting deadlines. Team Collaboration Willingness to share insights and support peers in a virtual environment. Career Growth & Learning Opportunities At brighthush, we believe in investing in our people. As you excel in your role, you’ll have access to Structured training programs covering advanced sales techniques, product knowledge, and customer success strategies. Mentorship from senior sales leaders who provide guidance, feedback, and career advice. Clear promotion pathways—from Representative to Senior Representative, to Account Manager, and beyond. Cross‑departmental projects that broaden your skill set and expose you to new facets of the business. Annual performance reviews that recognize achievements and outline personalized development plans. Work Environment & Culture brighthush thrives on a culture of trust, transparency, and collaboration. Our remote‑first model means Flexible scheduling that respects your personal commitments. Regular virtual team huddles, social events, and knowledge‑sharing sessions. Access to a digital resource hub with best practices, training videos, and community forums. A commitment to mental and physical well‑being, including wellness stipends and virtual fitness challenges. Recognition programs that celebrate milestones, top performers, and innovative ideas. Compensation & Benefits We reward excellence with a competitive package that includes Base Salary $65,000 – $87,500 per year, depending on experience. Uncapped Commission Earn as much as your performance allows—no limits on your earning potential. Weekly/Monthly Bonuses Additional incentives for surpassing targets. Health & Wellness Dental, vision, and health insurance plans. Paid Onboarding & Training Comprehensive orientation and ongoing skill development. Flexible Schedule Choose shifts that fit your lifestyle. Remote Work Perks Home office stipend, high‑speed internet reimbursement, and ergonomic support. How to Apply Ready to take the next step in your career? We’re hiring immediately and reviewing applications daily. If you’re passionate about customer service, driven by sales, and eager to thrive in a remote environment, we want to hear from you. Confirm you’re located in the United States. Ensure you have reliable high‑speed internet and a quiet workspace. Highlight your years of customer service experience. Showcase your comfort handling inquiries via phone, chat, and email. Indicate your availability for flexible shifts, including evenings and weekends. Let us know how soon you can start. Submit your application through our careers portal or click the link below to apply directly Apply to brighthush Today Join brighthush and Transform Customer Experiences At brighthush, you’ll be more than just a representative—you’ll be a catalyst for growth, a trusted advisor, and a key contributor to our mission of delivering unparalleled service. If you’re ready to blend your passion for customer support with a high‑earning sales career, we invite you to apply and become part of our remote‑first family. Apply for this job