Company Description

Who we are

As a global law firm our work spans jurisdictions, cultures, and languages – and so do our people.

Our culture is collaborative and inclusive— where diverse perspectives are recognised and valued. Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.

We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.

We operate in the sectors and regions that matter to our clients. With forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets.

You’ll build connections and work with colleagues as one global team. You’ll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.

Join us to work with colleagues as one global team – empowering each other to be exceptional and create advantage for our clients.

Job Description

The role In addition to world-class legal careers, Clifford Chance provides exceptional opportunities within the support functions that drive and sustain its business operations. By joining our Business Professionals Group, you will play a vital role in innovating how we deliver services and in enabling the firm to operate as a dynamic, successful multinational business that never stands still. Business professionals are integral to the firm’s day-to-day operations and are critical to its long-term success.

The Receptionist & Facilities Assistant is the first point of contact for clients, visitors, and colleagues, delivering a professional, discreet, and welcoming front-of-house service in a legal environment.

Who you will work with The role is responsible for managing reception operations, handling calls and enquiries, coordinating meeting rooms, supporting lawyers and business professional's teams with day-to-day office requirements, supporting the Office & Legal Support Manager with matters related to office operations and facilities and some light IT support. The Receptionist & Facilities Assistant represents the firm’s values and brand, maintaining the highest standards of professionalism, confidentiality, and client service at all times.

What you will be responsible for

• Providing a professional, friendly, and efficient reception service to all visitors, clients and employees.
• Managing access cards for employees & visitors along with parking registrations.
• Answering and management of calls.
• Coordinating meeting room bookings with necessary set up – AV equipment, presentation materials, catering requirements.
• Managing printing, scanning, copying and binding requests.
• Managing office supplies, equipment and branded stationery inventories.
• Logging and processing of courier requests and regular mail.
• Updating document originals tracker and supporting lawyers with originals processing.
• Co-ordinating transport requests with driver calendars and make bookings with transport vendors.
• Processing supplier invoices and managing petty cash claims. 
• Coordinating employee onboarding/offboarding logistics including hotel bookings, access cards, IT equipment, business cards etc.
• Liaising with local IT team to provide some deskside IT and server room support.
• Coordinating desk assignments for employees and visitors and ensuring correct IT set up.
• Arranging building access permits for vendors & contractors.
• Managing the end‑to‑end archiving process for original documents.
• Supporting health, safety and wellbeing initiatives including training to be a First Aider and Fire Warden.

What you will do

Facilities support

• Liaising with Building Management and contractors for MEP and other operational services, sourcing new vendors when required.
• Conducting daily inspections of office premises and facilities maintaining office appearance and workplace standards.
• Monitoring BMS and MEP systems and report faults.

Qualifications

Your experience

• Previous experience in a corporate reception environment and with extensive administrative experience (professional services experience is a plus).
• Previous experience with office operations and facilities management.
• Strong written and verbal communication skills, with the confidence and professionalism to engage effectively with stakeholders at all levels across the business.
• Well organised, efficient and able to prioritise a high volume of tasks both daily and ongoing.
• Ability to work under pressure, effectively managing challenging situations while maintaining professionalism and sound judgement with clients and colleagues.
• Strong problem-solving capabilities, with the ability to independently manage issues, make informed decisions, and deliver effective resolutions.
• Technically minded and able to pick up how to use office equipment and software and adapt it to best serve the needs of the office, particularly with regard to meeting room IT requirements.
• Fluent English skills (Arabic speaking is beneficial but not mandatory).
• Proficient in Microsoft Word, Excel, and PowerPoint.

Additional Information

Equal opportunities 

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here.