DESCRIPTIONJoin our innovative team in shaping the future of Conversational AI! As a Principal Technical Program Manager, you'll lead the development of intuitive and intelligent conversational assistants that transform user experiences.At CAMEL, we're passionate about creating innovative Conversational AI that pushes the boundaries of what's possible. In this role, you'll have the opportunity to collaborate with cross-functional teams, driving the vision and strategy for our next-generation AI assistants. You'll be at the forefront of solving complex challenges in natural language processing and machine learning, while ensuring our solutions are user-centric and ethically responsible.Key job responsibilitiesKey job responsibilitiesIn this role, you will manage large, complex technical initiatives supporting multiple org goals and spanning multiple SVP organizations. You are adept at building consensus across teams and orgs, driving program execution, and exemplifying best practices in program management and managing risk. You will build consensus across teams, weigh tradeoffs, and help the organization move forward with decisions that addresses current customers’ business needs and works toward long-term vision.Key job responsibilities* Define and deliver critical program across multiple teams* Establish mechanism across internal and partner teams for the program* Influence technical decisions* Assess and mitigate risks, handle escalations, and provide concise and transparent updates to stakeholders at all levels* Dive deep to understand complex problems and break them down into small pieces with straight forward solutions* Mentor individuals in the community on advanced technical issues, and help them grow their careersA day in the lifeYour day might start with a stand-up meeting, where you'll sync with your team on project progress and address any blockers. You'll then dive into analyzing user feedback to refine our AI models, followed by a brainstorming session with researchers to explore innovative approaches to natural language understanding. In the afternoon, you might lead a cross-functional meeting to align on integration strategies for our latest AI the teamOur Conversational AI team is a diverse group of passionate individuals dedicated to pushing the boundaries of what's possible in human-computer interaction. We value creativity, empathy, and a commitment to ethical AI development. Our collaborative environment encourages open communication and mutual support, fostering both personal and professional growth.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.