Principal Designer, Information Architecture

The application window is expected to close on: 06/29/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Cisco Security helps organizations achieve two critical outcomes: securing campus and branch environments and protecting data center environments. These outcomes are delivered through multiple security architectures and products that together form Cisco’s Zero Trust Security Fabric.

As a Principal Designer, Information Architecture, you will help shape how customers understand, navigate, and adopt Cisco Security solutions across a broad portfolio of products and platforms. This is a highly visible individual contributor role that partners with design, product management, engineering, and business leaders to create a unified experience across Cisco Security’s ecosystem.

This role offers the opportunity to influence product strategy, drive alignment across multiple teams, and establish foundational information architecture frameworks that support the future of Cisco Security.

Your Impact

As a Principal Designer, Information Architecture, you will define and evolve the conceptual frameworks, taxonomies, navigation models, and information structures that connect Cisco Security products into a cohesive customer experience. You will partner closely with cross-functional teams to align customer needs, business objectives, and technical architectures while helping teams deliver consistent experiences across multiple platforms and products.

In this role, you will:

  • Define information architecture frameworks, taxonomies, conceptual models, and navigation structures that support Cisco Security products and platforms.
  • Partner with design, product management, and engineering teams to establish consistent terminology, object models, and user experience patterns across multiple product areas.
  • Develop information architecture strategies that align customer outcomes with underlying security architectures and capabilities.
  • Create persona-based frameworks and customer journey models that inform product experiences across multiple user types and workflows.
  • Influence platform-level navigation, content organization, and cross-product experiences across Cisco Security surfaces and management environments.
Minimum Qualifications
  • Bachelor’s degree and 15+ years of experience, Master’s degree and 12+ years of experience, or PhD and 8+ years of experience in information architecture, user experience design, product design, human-computer interaction, or a related field.
  • Experience defining information architecture frameworks, taxonomies, navigation systems, or conceptual models for enterprise software products.
  • Experience working with cross-functional teams that include design, product management, and engineering organizations.
  • Experience designing or supporting multi-product platforms, enterprise applications, cloud services, networking, security, or infrastructure software products.
  • Experience creating user-centered frameworks using research, personas, customer journeys, or jobs-to-be-done methodologies.
Preferred Qualifications
  • Experience supporting large-scale platform consolidation, product integration, or multi-product user experience initiatives.
  • Experience developing information architecture strategies for cybersecurity, networking, cloud infrastructure, identity, or enterprise software solutions.
  • Experience establishing governance models, controlled vocabularies, design systems, or cross-product experience standards.
  • Experience presenting recommendations and influencing decisions with senior leaders and cross-functional stakeholders.
  • Contributions to the user experience, information architecture, design, or technology community through publications, speaking engagements, teaching, mentoring, or professional organizations
Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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