Part-Time Social Media & Administrative Assistant (content creation experience is required)
Description
- Schedule and publish content across the brand’s social media platforms.
- Maintain a consistent posting schedule of approximately 5 posts per week.
- Upload and organize photos, videos, graphics, captions, and other content provided by the client.
- Ensure all posts are published accurately, including captions, tags, locations, links, and other relevant details.
- Assist with geolocating posts and managing platform settings as directed.
- Monitor scheduled content and ensure posts are published according to the approved calendar.
- Assist with organizing and maintaining the social media content calendar.
- Coordinate upcoming posts and ensure content is prepared ahead of schedule.
- Keep track of published and upcoming content to maintain consistency.
- Flag missing content or information needed from the client before scheduled posting dates.
- Monitor direct messages, comments, and audience inquiries across social media platforms.
- Respond to routine questions and messages based on the client’s guidelines.
- Escalate inquiries that require the client’s attention or approval.
- Support day-to-day community engagement and maintain a professional brand presence online.
- Track important inquiries, requests, or follow-ups that require further action.
- Assist with coordinating bookings, inquiries, and scheduling requests received through social media or other communication channels.
- Provide timely responses to general brand-related inquiries.
- Coordinate information between the client and prospective customers when needed.
- Maintain organized records of bookings, inquiries, and follow-up items.
- Perform light administrative tasks to support the client’s day-to-day operations.
- Organize digital files and social media assets.
- Assist with basic data entry, tracking, research, and other business support activities as assigned.
- Maintain organized records and ensure important tasks and follow-ups are not missed.
Hard Requirements:
- Previous experience in social media management, social media assistance, digital marketing, or administrative support.
- Familiarity with major social media platforms such as Facebook, Instagram, TikTok, LinkedIn, or similar platforms.
- Experience scheduling and publishing social media content.
- Strong organizational skills and attention to detail.
- Good written and verbal English communication skills.
- Ability to respond professionally to customer and audience inquiries.
- Ability to follow brand guidelines and client instructions.
- Strong time-management skills and ability to meet scheduled posting deadlines.
- Comfortable working independently and managing recurring tasks.
- Experience with social media scheduling or management tools.
- Basic knowledge of content calendars and social media planning.
- Experience with community management or customer service.
- Familiarity with Canva or other basic content-management/design tools.
- Experience coordinating bookings, appointments, or customer inquiries.
Schedule:
- 20 hours per week
- Monday-Friday 10:00AM-2:00PM PST
Offer and Benefits:
- Weeks 1–8: $5 USD/hour
- Weeks 9 onwards: $6 USD/hour
About WorkStaff360
Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth
