Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community you will join:
The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering.
This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life.
This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected.
As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service.
You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected.
Success in this role requires excellent judgment, strong relationship-building skills, operational rigor, and a proactive approach to identifying and resolving issues before they impact the employee experience.
Support the Office Experience

Help ensure the office is welcoming, organized, and operationally ready each day.
Serve as a visible and approachable presence for employees, visitors, and guests.
Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed.
Help maintain hospitality standards across office spaces, meeting rooms, and shared environments.
Coordinate Office Operations

Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities.
Track office requests, operational issues, and follow-up actions.
Maintain office documentation, communications, and operational processes.
Support implementation of office standards and playbooks.
Support office utilization reporting.
Leadership & Administrative Support

Serve as a trusted admin partner to the Country Manager.
Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings.
Serve as a local resource for employees and leaders navigating office services and resources.
This role is not responsible for travel booking, expense management. Coordinate logistics for local gatherings, leadership visits, and employee engagement activities.
Support the delivery of connection and community-building experiences within the office by following global guidance and toolkits, while adapting them to local needs.
Gather employee feedback and share insights to improve the office experience.
Help foster an environment where employees feel welcomed, informed, and connected.
5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields.

• Strong organizational and project coordination skills.
• Full professional proficiency in English and French.

This position needs to be based in the Montreal office 5 days a week.
Our Commitment To Inclusion & Belonging:
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: View email address on jobs.jobcopilot.com ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
We use automated tools to help our recruiting team efficiently screen a large volume of applications.