Night Audit Supervisor
We are looking for a dependable and customer-focused Night Audit Supervisor to join our hotel team. The Night Audit Supervisor is responsible for overseeing overnight hotel operations, completing the night audit process, ensuring accurate financial records, and providing excellent service to our overnight guests.
Key Responsibilities
- Supervise and support overnight front desk operations.
- Complete the daily night audit and ensure all financial transactions are accurate.
- Balance and reconcile daily hotel accounts, reports, and cash.
- Review reservations, room charges, payments, and guest folios.
- Handle guest check-ins, check-outs, requests, and concerns professionally.
- Ensure the hotel remains secure, clean, and properly operated during overnight hours.
- Prepare and distribute daily reports for management.
- Monitor and address any overnight maintenance or guest issues.
- Assist with training and supervising front desk/night audit staff.
- Follow all hotel policies, procedures, and safety standards.
- Communicate important overnight issues and information to the morning management team.
Qualifications
- Previous hotel front desk or night audit experience preferred.
- Previous supervisory experience is an asset.
- Strong attention to detail and numerical accuracy.
- Excellent customer service and communication skills.
- Ability to work independently with minimal supervision.
- Comfortable working overnight hours, weekends, and holidays.
- Basic computer skills and ability to learn hotel management systems.
- Reliable, responsible, and professional.
What We Offer
- $19.00 per hour
- Full-time opportunity
- Stable overnight schedule
- Opportunity for growth within the hotel
- Supportive team environment
Schedule: Overnight shifts, including weekends and holidays as required.
Pay: From $19.00 per hour
Expected hours: 44.0 per week
Experience:
- HOTEL FRONT DESK / NIGHT AUDIT : 1 year (required)
Work Location: In person
