Medical Office Assistant - Reporting & Transcription
Medical Office Assistant - Reporting & Transcription
Department: Operations
Reports To: Administration Team ManagerLocation: Vancouver Clinic/Hybrid
Work Schedule: Monday – Friday- 7.5 hours per day/37.5 hours per week
Reporting to the Administration Team Manager, the Medical Office Assistant – Reporting & Transcription is pivotal to the organization to ensure concise communication to external medical partners.
Key Areas of Involvement Include:
Transcription and document circulation:
- Prepare obstetrical ultrasound reports for the Vancouver, Surrey & Victoria clinics.
- Medical transcription duties. Proof reading and editing consultation and follow-up letters.
- Ensure all letters are grammatically correct, clinically accurate, and formatted according to clinic and regulatory standards.
- Handle medical letters efficiently; fax letters out to referring physicians/general practitioners (GP) & upload letters into the appropriate Olive files.
- Manage the distribution of finalized correspondence to referring physicians and other healthcare offices in a timely manner.
- Maintain patient confidentiality and adhere to all PHIPA and privacy regulations.
- Communicate with physicians and clinical staff to clarify dictation or resolve discrepancies.
- Track and organize outgoing correspondence to ensure all documentation is completed and filed appropriately in the EMR system.
- Support continuous improvement of transcription processes through feedback and quality control monitoring.
- Other administrative duties as required.
- Medical Office Assistant Certificate.
- Minimum of two (2) years related experience.
- Previous medical transcription experience is an asset.
- Previous medical office experience is an asset.
- Proficient in medical terminology.
- Ability to type 60+ words per minute with immaculate accuracy.
- Positive, friendly, and professional demeanour.
- Exceptional communication skills, with a particularly strong grasp of English language and grammar.
- Demonstrated ability to prioritize & multi-task.
- Proficient with computers and applicable software applications, including EMRs and MS Office.
- Willing and able to learn new programs and systems.
- Strong work ethic.
- Demonstrated ability to work independently and as a member of a multi-disciplinary team.
- Physical ability to carry out the duties of the position.
Benefits
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)
- Medical Transcription: 1 year (preferred)
- Medical Office or related: 2 years (required)
- Medical Office Assistant Certificate? (preferred)
