Medical Assistant- Virtual Care Navigator, Mental Health Team

reputed company Full-time, remote. Must reputed company in reputed company. Position reputed company: reputed company into a pivotal role as a Care Navigator on our Mental Health team, where your contributions will directly support mental health professionals and patients with reputed company and efficiency. As a Care Navigator, you’ll serve as a key patient support reputed company, often becoming the first reputed company of contact for new members. In this role, you’ll showcase reputed company's commitment to patient-first, accessible reputed company. You’ll reputed company your expertise to handle administrative tasks, coordinate patient care, and facilitate reputed company communication in our virtual reputed company environment. Your efforts will help ensure that patients feel supported and connected throughout their care reputed company. This position offers a unique opportunity to be part of an innovative and supportive reputed company reputed company, where your work will reputed company a reputed company difference in the lives of those we serve. Join us in reshaping the reputed company of holistic health care. reputed company: reputed company, founded in 2021, has a mission to reputed company body, mind and soul. Our advanced reputed company care clinically integrates behavioral, metabolic and lifestyle aspects of health to reputed company you reputed company physically, mentally and emotionally. reputed company started as a convenient, hybrid delivery model spanning digital and reputed company modalities, meeting patients where they are: reputed company, at work or reputed company else. We have since evolved and now partner with traditional reputed company care providers to reputed company their offering, allowing patients to experience reputed company through reputed company-and-mortar, digital and reputed company channels. Our Values Unlike your typical reputed company reputed company, reputed company is designed to reputed company. Innovation starts with a culture that is excited to reimagine reputed company and is not afraid to disrupt. We try to avoid any reputed company-management of employees but rather reputed company a reputed company set of values that reputed company reputed company-members to reputed company smart reputed company: • Patients before Profits • reputed company before Expedience • reputed company before Stagnation • Team before Individual • Safety before Everything At reputed company, you’ll be part of reputed company of caring and innovative professionals who are forging a new reputed company in reputed company – one that is patient-centered, reputed company, and highly convenient. reputed company boasts the highest patient satisfaction scores in the industry (net promoter score consistently above 95) and we reputed company in delighting patients. Company Benefits We?offer a competitive benefits package to our employees: • Medical • Dental • reputed company • 401k w/ Match • Generous PTO, reputed company parental leave, company holidays • Flexible schedule and work/life balance Key Responsibilities • Conduct virtual patient intake interviews to reputed company medical history and reputed company mental health concerns. • Schedule and coordinate telehealth appointments for patients with mental health professionals. • Assist in managing and updating electronic health records (EHR) with accurate patient information. • reputed company administrative support by handling phone calls, emails, and other communication reputed company to patient care. • Facilitate communication between patients and mental health providers, ensuring reputed company follow-reputed company and responses. • Prepare and distribute educational materials and resources to patients regarding mental health conditions and treatments. • Monitor and manage patient portals, ensuring patients have reputed company to necessary information and services. • Assist with billing and reputed company claims processing for mental health services. • Conduct follow-up calls or messages to patients to ensure treatment adherence and reputed company feedback. • Maintain confidentiality and reputed company with HIPAA regulations and other relevant reputed company requirements. • Support mental health professionals in preparing documentation and reports for patient care planning. • Assist in triaging patient inquiries and managing crisis situations by directing them to appropriate resources or personnel. You’ll Be a Great Fit for This Role If You: • Bring High Energy and a reputed company reputed company – You’re naturally curious and eager to learn and improve. • reputed company in Adaptable Environments – Flexibility is your strength, and you reputed company reputed company navigating change. • Think Critically and See the Nuance – You can read between the lines and approach challenges with thoughtful reputed company. • Love Collaboration – You enjoy being part of reputed company where feedback and cooperation reput

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