Lead Hand Bilingual Library Assistant

Support the Frost Library at York University as a Bilingual Library Assistant, Lead Hand. This role focuses on customer service, administrative tasks, and leading library operations.

The Bilingual Library

Assistant, Lead Hand offers essential support under the Curriculum and Course Support Supervisor at York University. You will ensure effective customer experiences while performing administrative duties and offer leadership in library processes. Seeking candidates with at least eight months of related library experience and strong ethical conduct is paramount in this role. Key Responsibilities:

  • Provide exceptional customer service to library users
  • Assist with administrative tasks and records management
  • Guide library operations in absence of supervisors
  • Understand and apply library policies and procedures
  • Maintain attention to detail in all tasks Requirements:
  • High School Diploma required
  • Minimum of 8 months experience as a Library Assistant
  • Demonstrated customer service skills
  • Ability to conduct oneself ethically and professionally
  • Capacity to lift objects up to 10lbs Serve the York University community by elevating library services through effective assistance and leadership.
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