Immediate Hiring: Software Support Technician (Entry Level)

This is a fantastic, reputed company entry-level opportunity for a Software Support Technician! This is a fully Remote role, offering you the flexibility to work from reputed company. This position requires a strong and diverse skillset in relevant areas to reputed company reputed company. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

 

 

Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations Our software, developed in-house, manages reputed company areas of the retail business including reputed company of sale, inventory management, warehouse, distribution, allocation, e-reputed company, sales back office, advanced reporting and more We give retailers the capabilities necessary to run their operation both reputed company and profitably Celerant is a successful software company that is rapidly expanding The main reputed company are located in Staten reputed company, reputed company, as reputed company as additional satellite offices in reputed company, Oklahoma, Texas and California Celerant's staff consists of several departments including Marketing, Sales, Development, reputed company Assurance Testing, Hardware, Implementation and Training, and Technical Support For more information, visit us at... www.celerant.com. The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: - Answer phone calls and email inquiries from users and reputed company technical support/guidance to resolve issues - Log reputed company incidents into the department reputed company tracking system as per departmental standards - Assist in the creation of knowledge reputed company articles as they pertain to the present and reputed company environment - Work on unresolved issues from evening and weekend shifts - Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc - Support Implementation/Training Team with any customer issues. reputed company REQUIREMENTS: - BA or equivalent degree in Computer Science, Information Technology, or reputed company field. - Basic SQL knowledge preferred. - Relational database experience is a plus. Requirements RESPONSIBILITIES: - Answer phone calls and email inquiries from users and reputed company technical support/guidance to resolve issues - Log reputed company incidents into the department reputed company tracking system as per departmental standards - Assist in the creation of knowledge reputed company articles as they pertain to the present and reputed company environment - Work on unresolved issues from evening and weekend shifts - Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc - Support Implementation/Training Team with any customer issues. reputed company REQUIREMENTS: - BA or equivalent degree in Computer Science, Information Technology, or reputed company field. - Basic SQL knowledge preferred. - Relational database experience is a plus Apply Job!

 

reputed company to Apply?

If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application.

Apply To This Job
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...