ICQA/Stock Manager - Amazon experience is a must

Job Summary
The Stock Manager is responsible for managing the flow of goods and inventory within the warehouse, ensuring full traceability, accuracy, and availability of stock.

This role leads and supervises the stock management team while ensuring operational performance, compliance with procedures, and alignment with customer requirements, financial objectives, and service levels.

* CANDIDATES MUST HAVE AMAZON EXPERIENCE*

* CANDIDATES MUST HAVE AMAZON EXPERIENCE*

MAIN ACTIVITIES / JOB CONTENT

Management Responsibilities (Activity Manager Level)

  • Translate performance targets into operational plans and expectations
  • Define and enforce rules to achieve financial objectives, including budget management
  • Implement structured routines to monitor, measure, and control operational and financial performance
  • Align team activities with company strategy, mission, and objectives
  • Maintain strong customer relationships through regular communication and engagement
  • Promote a culture of continuous improvement and innovation
  • Analyze team performance, define development plans, and lead hiring strategies
  • Foster collaboration across departments, teams, and sites

General Responsibilities

Inventory & Stock Control

  • Ensure full traceability of products (availability, conformity, expiry dates, dangerous goods, etc.)
  • Plan warehouse capacity and manage inventory levels
  • Organize and supervise cycle counts, annual inventories, and stock audits
  • Analyze discrepancies and implement corrective actions to improve inventory accuracy

Performance & Continuous Improvement

  • Lead root cause analysis for stock discrepancies and operational issues
  • Implement corrective and preventive actions to avoid recurrence
  • Participate in and lead continuous improvement and Lean initiatives
  • Ensure high service levels and operational efficiency

Customer & KPI Management

  • Collect and analyze customer and supplier requirements
  • Identify risks (e.g., occupancy rate, stock shortages) and escalate when needed
  • Monitor, calculate, and analyze KPIs and SLAs related to inventory management
  • Propose and implement improvement actions based on performance results

Compliance & Safety

  • Ensure adherence to health & safety regulations and company procedures
  • Maintain compliance with internal quality, safety, and operational standards

RELATIONS

Internal

  • General Management
  • Support Functions
  • Warehouse & Operational Teams

External

  • Customers
  • Suppliers

QUALIFICATIONS & EXPERIENCE

Education

  • Post-secondary education (3–5 years) in Logistics, Supply Chain, Transport, or related field

OR equivalent work experience

Experience

  • 3–5 years of experience in stock management, inventory control, or similar role
  • Experience in warehouse or logistics environments required

CORE COMPETENCIES

Technical Skills

  • Strong knowledge of inventory management and stock control techniques
  • Experience managing procurement and inventory functions
  • Ability to lead improvement projects and operational initiatives
  • Knowledge of quality, safety, and compliance procedures
  • Strong data analysis and reporting skills (Excel, WMS, etc.)
  • Customer relationship management skills
  • Knowledge of industry regulations and best practices

Behavioral Skills

  • Results-driven with focus on operational excellence
  • Strong decision-making and problem-solving abilities
  • Ability to drive change and continuous improvement
  • High resilience and ability to work under pressure
  • Strong communication and leadership skills
  • Team-oriented with collaborative mindset

WORK ENVIRONMENT

  • Fast-paced warehouse environment
  • High focus on accuracy, productivity, and service levels
  • Requires strong coordination across teams and departments

WHAT WE ARE LOOKING FOR

  • Strong inventory and stock management expertise
  • Proven ability to lead teams and improve performance
  • Data-driven mindset with focus on KPIs and accuracy
  • Commitment to safety, quality, and operational excellence

Apply Now

If you are an experienced Stock Manager or Inventory Leader looking to take ownership of warehouse inventory operations, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $90,000.00-$100,000.00 per year

Application question(s):

  • Describe your experience managing inventory and stock control in a warehouse environment.
  • How do you plan and execute cycle counts, annual inventories, or stock audits?
  • What KPIs do you monitor for stock management (e.g., accuracy, shrinkage, SLA, stock availability)?
  • Describe a situation where you identified a stock discrepancy or operational issue.

Experience:

  • Amazon: 1 year (preferred)

Work Location: In person

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