House Attendant

HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences across its portfolio of properties. With a commitment to quality service, sustainable practices, and a welcoming environment, HHM Hotels strives to create memorable stays for every guest. The company values its employees and promotes a culture that embraces capability, heartfelt service, excellence, agility, and ownership. Focusing on people as their greatest asset, HHM Hotels invests in the growth and development of its team members to support both professional and personal advancement. The House Person role at HHM Hotels is an essential position within the housekeeping department, focused on maintaining the cleanliness and organization of the hotel's public areas. This position offers a gateway to career growth, with opportunities to advance to roles such as Housekeeping Supervisor, Guest Service Agent, Executive Housekeeper, or Front Office Manager. Working as a House Person requires a keen eye for detail and a dedication to upholding the high standards of cleanliness and guest service associated with HHM Hotels. The primary responsibilities include greeting and acknowledging guests in a courteous and friendly manner, inspecting and cleaning assigned public areas, collecting trash, vacuuming and dusting guest corridors, and handling linen transport to and from laundry facilities. The role also involves reporting maintenance issues promptly, responding to guest inquiries, and assisting as a room attendant when staffing levels demand it or during busy periods. A strong emphasis is placed on sustainability, aligning with HHM Hotels’ EarthView program, which promotes environmentally responsible practices within the housekeeping operations. Safety is a top priority for HHM Hotels, and the House Person is expected to follow OSHA standards, use protective equipment, and safely handle cleaning chemicals. The work environment requires physical stamina, including standing for extended periods, walking, lifting up to 25 pounds, and performing various physical movements to ensure comprehensive cleaning coverage. Flexible scheduling is a key aspect of the job, as shifts may vary and include holidays, weekends, and alternate timings. Those in this role contribute significantly to overall guest satisfaction scores, supporting the hotel's reputation for excellent service. HHM Hotels fosters a workplace culture that encourages pride in one’s work, responsive guest service, and the continual pursuit of excellence in every task performed. This position is ideal for individuals who take initiative, enjoy physical activity, and have a passion for delivering outstanding hospitality experiences.

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