Role Description

We are seeking an experienced pharmacy technician to join our team in a remote, project-focused role. This position is ideal for someone who wants to apply their pharmacy knowledge beyond traditional prescription processing and dispensing responsibilities.

The Pharmacy Technician - Project Management position will use firsthand knowledge of pharmacy workflows, systems, terminology, and day-to-day challenges to support operational initiatives and manage projects from planning through completion. Experience working in an independent pharmacy is strongly preferred, as this role requires a practical understanding of the unique needs, processes, and priorities of community-based pharmacy operations.

This is not a traditional dispensing role. The successful candidate will serve as a pharmacy subject-matter expert, project coordinator, and liaison between internal teams, pharmacy partners, and other stakeholders.

• Key Responsibilities
• Plan, coordinate, and manage pharmacy-related projects from initiation through completion.
• Apply pharmacy technician experience to identify workflow challenges, operational gaps, and opportunities for improvement.
• Serve as a subject-matter expert on pharmacy operations, prescription workflows, terminology, and common pharmacy systems.
• Gather project requirements and translate pharmacy needs into clear action plans, processes, and deliverables.
• Develop project timelines, track milestones, document progress, and ensure deadlines are met.
• Coordinate meetings, follow up on action items, and maintain clear communication among project stakeholders.
• Assist with the development and implementation of pharmacy workflows, standard operating procedures, training materials, and operational resources.
• Review processes and materials for accuracy, practicality, and alignment with real-world pharmacy operations.
• Support pharmacy onboarding, implementation, training, or process-improvement initiatives as assigned.
• Identify project risks, delays, and operational concerns and communicate them to the appropriate team members.
• Maintain organized project documentation, reports, meeting notes, and status updates.
• Build productive relationships with independent pharmacy owners, pharmacists, technicians, vendors, and internal teams.
• Manage multiple projects and priorities in a remote work environment.

What Success Looks Like

The successful Pharmacy Technician - Project Management candidate will use their pharmacy experience to ensure projects are practical, accurate, and aligned with the realities of pharmacy operations. They will keep projects organized, communicate clearly, anticipate challenges, and help the organization make better decisions by bringing a pharmacy technician’s perspective to every initiative.

• Qualifications
• Previous experience working as a pharmacy technician.
• Strong knowledge of pharmacy terminology, prescription workflows, and day-to-day pharmacy operations.
• Demonstrated ability to organize projects, manage deadlines, and follow assignments through to completion.
• Strong written and verbal communication skills.
• Excellent attention to detail and documentation skills.
• Ability to identify operational problems and recommend practical solutions.
• Strong interpersonal skills and the ability to communicate effectively with both pharmacy professionals and non-pharmacy stakeholders.
• Ability to work independently, manage competing priorities, and remain accountable in a remote environment.
• Comfortable using video conferencing, email, spreadsheets, project-management platforms, and other cloud-based tools.
• Ability to handle confidential and sensitive information appropriately.

• Preferred Qualifications
• Experience working in an independent or community pharmacy.
• National pharmacy technician certification, such as CPhT.
• Current or previous state pharmacy technician registration or license, where applicable.
• Experience coordinating projects, implementations, training programs, pharmacy onboarding, or process-improvement initiatives.
• Familiarity with pharmacy management systems, third-party billing, inventory processes, insurance adjudication, prior authorizations, medication synchronization, or adherence programs.
• Experience creating standard operating procedures, workflow documentation, training materials, or project reports.
• Familiarity with project-management tools such as Asana, Monday.com, Smartsheet, Trello, ClickUp, or similar platforms.

• Skills and Competencies
• Project coordination and execution
• Pharmacy operations knowledge
• Process improvement
• Critical thinking and problem-solving
• Organization and time managemen