[Hiring] Call Attendant @CannAmm

Role Description

This position is a team member of the CannAmm Booking Team and will be responsible for end-to-end booking and resulting processes as well as any administration work that can be prepared/completed throughout the evening and overnight shift. The After Hours Attendant will interact with front-line staff of other functional groups within CannAmm including the Booking, Resulting, Client Care teams, and Collection Site Services. The position is that of a front-line-facing CannAmm employee who will be interacting consistently with company representatives, donors, and collectors.

Qualifications

  • High School diploma
  • Bilingualism is an asset.
  • Excellent organizational, planning, and prioritizing skills.
  • Computer/Data Entry knowledge
  • Proficient with Cantrak
  • Excellent oral and written communication skills including a good command of the English language as well as good spelling ability.
  • Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.

Requirements

  • Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones.
  • Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities, and able to cope with a high-paced, stressful work environment.
  • Must work effectively and professionally under minimal supervision and exercise good judgment.
  • Proficiency in using computer systems and software to access relevant information and provide assistance promptly.

Benefits

  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities.
  • Access a health and wellness benefits program that supports you and your loved ones.
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities.
  • Invest in your future through RRSP match benefits and an employee stock purchase program.
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.
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