Global Sustainability Manager

Job Description:

  • Serve as the centralized, global owner of sustainability and environmental compliance strategy across all markets iHerb operates in
  • Monitor and interpret emerging global sustainability legislation, including EPR, CSRD, EU Deforestation Regulation, and equivalent regional frameworks
  • Translate regulatory requirements into actionable business plans
  • Manage EPR registration, reporting, and fee obligations across applicable jurisdictions, including coordination with Producer Responsibility Organizations
  • Direct team members and partner cross-functionally with Operations and Product teams to establish accurate packaging data tracking systems
  • Establish team operating standards and govern internal SOPs, compliance workflows, and deadline-tracking systems
  • Act as the primary point of contact with regulators, trade associations, and compliance schemes
  • Provide guidance to Legal, Operations, Marketing, and Merchandising on sustainability-driven regulatory risk
  • Build internal subject-matter expertise and reduce reliance on outside counsel and consultants
  • Adapt departmental plans and prioritize work assignments to address regulatory deadlines, capacity constraints, and operational challenges

Requirements:

  • Bachelor's or Master's degree in Environmental Science, Sustainability, Regulatory Affairs, or a related field
  • 7–10 years of experience in global sustainability, ESG, or environmental regulatory compliance, ideally spanning multiple regions (EU, US, APAC)
  • Strong working knowledge of EPR frameworks, CSRD, EU Taxonomy, and comparable US state-level packaging/EPR laws
  • Demonstrated experience managing multi-jurisdiction regulatory registrations and reporting cycles
  • Strong cross-functional communication skills; comfortable presenting risk and compliance topics to senior leadership
  • Experience working in retail, CPG, e-commerce, or a comparable regulated consumer products environment preferred

Benefits:

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