Engagement Management Coordination Assistant Officer (JESS)

Overview: At KPMG Jamaica, you’ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. Join our team at Jamaica Extended Support Services (JESS) and be part of a dynamic environment that supports KPMG United States' back-office operations. About the Role: The JESS Engagement Management Assistant Officers (EMA) are responsible for performing various tasks in accordance with standard operating procedures provided by the Clients’ EMC team including, but not limited to supporting EMCs who are assigned to engagement partners (EPs)/managing directors by gathering, analyzing, and interpreting engagement accounting and risk management issues The JESS Engagement Management Assistant Officer reports primarily to the JESS EMA Team Lead but will also take direction from other Finance & Accounting Client team members who are accountable for supported work ​ JOB RESPONSIBILITIES: Service Delivery Performs data entry of engagement information into SYNC. This includes engagement/phase setup, ERP changes, engagement/phase status changes, billing, role changes, business area/profit center changes and T&E adjustments. Coordinate invoice maintenance process with Accounts Receivable team – prepare replacement invoices, process credit notes, cash re-application, submit refund requests Retrieve/provide invoice copies Calculates engagement gain/loss utilizing the Aperture tool (Excel) Consolidate and submit month-end ERP/Close impact report for Practice Leader Approvals Process ERP changes/closeouts/WIP adjustments Retrieve WIPs, T&E Details, and other ad-hoc reports from reporting systems Update Unbilled & AR Tools with comments on the DASC website Submit journal entries for CD corrections Create/Edit/Update/Close Internal codes Performs data entry of engagement information into SYNC. This includes engagement/phase setup, ERP changes, engagement/phase status changes, billing, role changes, business area/profit center changes and T&E adjustments. Coordinate invoice maintenance process with Accounts Receivable team – prepare replacement invoices, process credit notes, cash re-application, submit refund requests Retrieve/provide invoice copies Calculates engagement gain/loss utilizing the Aperture tool (Excel) Consolidate and submit month-end ERP/Close impact report for Practice Leader Approvals Process ERP changes/closeouts/WIP adjustments Retrieve WIPs, T&E Details, and other ad-hoc reports from reporting systems Update Unbilled & AR Tools with comments on the DASC website ​ Submit journal entries for CD corrections Create/Edit/Update/Close Internal codes ​ ​ EDUCATION/EXPERIENCE: Associate degree / 13th Grade ​At least six months working in a professional environment ​ SPECIAL CONDITIONS: Our team is using a hybrid work model, allowing flexibility between working from home in Jamaica and being in the office. You will be required to spend a minimum of five days each month in the office, though this number may increase depending on business needs. Required to work in a shift environment; the first shift commencing at 8:30 a.m. and the last shift ending at 8:30 p.m. Expected to work in a fast-paced team environment Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities May be required to work extended hours periodically or on public holidays ​ APPLY NOW! Please click here to view Job Description and APPLY on our job webpage. We thank all interested applicants however, only shortlisted candidates will be contacted. Learn more about JESS here: K-JESS Homepage © 2026 KPMG in Jamaica, a Jamaica partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

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