About Francis Management

Francis Management is a premier international talent management, booking, and event production company specializing in Caribbean music, culture, and entertainment. We work with world-renowned artists, negotiate performance engagements across the globe, and produce major concerts, festivals, and live events that bring thousands of fans together. As our company continues to grow, we are seeking an exceptional Executive Assistant to become an integral part of our team. This is a unique opportunity to gain hands-on experience within the international music and entertainment industry while working directly alongside company leadership, artists, promoters, and industry professionals.

Why Join Francis Management?

At Francis Management, no two days are ever the same. One day you may be assisting with an international artist booking, and the next you could be helping coordinate logistics for a major festival or supporting executive decision-making on high-profile projects. We pride ourselves on maintaining a professional, collaborative, and supportive work environment where team members are trusted, valued, and given opportunities to grow.

Position Overview

The Administrative Assistant will provide high-level administrative and operational support to company leadership while helping ensure the smooth day-to-day functioning of the organization. This role requires exceptional organizational skills, strong attention to detail, professionalism, discretion, and the ability to manage multiple priorities in a fast-moving environment. The successful candidate will serve as a key point of coordination between executives, artists, clients, vendors, and internal team members while helping maintain operational excellence across the company.

Key Responsibilities

• Provide direct support to the Managing Director with scheduling, calendars, communications, and follow-up tasks.
• Manage high-volume emails, calls, and message traffic with urgency.
• Draft, edit, and prepare professional correspondence, deal memos proposals, agreements, itineraries, hospitality riders, technical riders and internal documents.
• Maintain confidentiality when handling sensitive documents and private business information.
• Maintain organized digital and physical filing systems (contracts, invoices, artist documents, etc.).
• Preparing travel schedules, accommodation details, and logistics for artists and team members.
• Assist in the planning and administrative tasks related to concerts, festivals, and corporate event projects.
• Track bookings, inquiries, and communications using CRM tools and internal spreadsheets.
• Support client acquisition research and outreach efforts under the guidance of the Managing Director.
• Prepare and distribute meeting notes, call summaries, and follow-up communications.
• Handle bookkeeping and financial task using QuickBooks or similar software, including data entry, invoicing, expense tracking, receipt logging, payment follow-ups and basic bookkeeping responsibilities

Qualifications

• Minimum 2 - 4 years of experience as an Administrative Assistant or Project Manager.
• Experience in entertainment, talent bookings, events, or hospitality is a strong advantage.
• Exceptional organizational and multitasking abilities.
• Strong writing, communication, and customer-service skills.
• Proficiency in Google Workspace, Microsoft Office, CRM tools, and project management software.
• Ability to work in a fast-paced environment and handle high-priority, time-sensitive tasks.
• Excellent time management skills with the ability to work independently and take initiative without constant supervision
• Strong attention to detail and accuracy in all administrative and operational tasks.
• Strong digital literacy, including the ability to learn new systems quickly.

Personal Attributes

• Professional, reliable, and detail-oriented.
• Outstanding organizational skills
• Strong communication and interpersonal skills
• Calm under pressure in a fast-paced environment
• Able to anticipate needs and act proactively.
• Strong problem-solver with excellent judgment.
• Able to work independently and in a team environment
• Comfortable working in a dynamic entertainment/event environment.
• Adaptable, resourceful, and eager to learn.

Join Our Team

If you are a motivated professional seeking an exciting opportunity within a growing international entertainment company, we would love to hear from you.

Join Francis Management and become part of a team that helps shape unforgettable experiences, supports world-class talent, and continues to elevate Caribbean music and culture on a global stage.

Apply today by submitting your resume and cover letter.

Job Types: Full-time, Part-time, Fixed term contract

Pay: $20.00-$25.00 per hour

Benefits:

• On-site parking

Education:

• Bachelor's Degree (required)

Experience:

• Administrative: 3 years (required)
• Microsoft Office: 6 years (required)
• Database administration: 3 years (required)
• Creative writing: 2 years (required)
• Project Management: 2 years (required)
• Event planning: 3 years (preferred)
• Digital marketing: 3 years (preferred)

Language:

• English (required)

Work Location: In person