2024 Summer Brand Engagement Center Intern (12 month rotation)

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to... Dream. Do. Grow. with us. Who we are: Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. Who we’re looking for: Toyota and Lexus’ Brand Engagement Center is looking for passionate and highly motivated Interns to work in a world-class contact center. The skills you acquire will be invaluable for your career. Through your experience at Toyota, you will: Expand your communication skills Test drive a career and get a better grasp of your goals and interests Network with professionals in your field of interest Develop a confident, professional image What you’ll be doing: Toyota Customer Brand Engagement Center Internship Program provides college students with exposure to the automotive industry while working in a corporate environment at our Headquarters in Plano, Texas. During your Internship, Your primary role will be to act as a liaison between Toyota/Lexus owners, prospective owners, dealerships, area offices and headquarters by supporting our national contact center via answering incoming phone calls on a daily basis. You will receive five weeks of comprehensive training on Toyota (possibly Lexus) vehicles, policies, products and services, communications, problem solving and negotiation, and customer satisfaction. Your primary role will be to act as a liaison between Toyota/Lexus owners, prospective owners, dealerships, area offices and headquarters. You will be expected to evaluate customer inquiries/concerns, (i.e. financial assistance, dealer sales, service or product related concerns), and determine the appropriate action to positively impact owner satisfaction and retention. Our Toyota Customer Brand Engagement Center is one of the key departments that offers entry-level positions with tremendous opportunity to learn about our products and the inner workings of the company. As an Intern, your overall mission is to “Build Lifetime reputed company for Toyota/Lexus”. Your role will support the department’s objective to provide world-class customer service to Toyota/Lexus owners and future buyers. What the Internship schedule will look like: The Toyota Customer Brand Engagement Center Internship is full-time, (40 hours/week), 12-week program during the summer months., and part-time during the school year. Based on performance and business needs, during the school year, you may be selected to work part-time, (12-15 hours per week), on a variable schedule. The approximate dates of this internship are May 2024 through May 2025. Availability before and after major holidays is required. Interns must be fully available for the duration of the internship. Belonging at Toyota Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar reputed company supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question or need assistance with your application? reputed company send an email to talent.acquisition@toyota.com. At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work reputed company to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will ch

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...